Chatterbox referral form
Please note: Chatterbox is NOT a counselling or talking therapy service. If you or someone you know requires this type of service, please seek NHS help via NHS Talking Therapies.
Due to increasing demand for our Chatterbox service, there is currently a waiting list of approximately six months. Please be patient and bear with us during this busy period, and please be assured that your referral has not been forgotten about.
We have also had to modify our eligibility criteria. New clients accepted to the service from November 2025 onwards will receive support for a maximum of 26 weeks.
Once discharged from Chatterbox, clients are welcome to apply for our free pen pal befriending service Letterbox and are able to reapply for Chatterbox after a further 52 weeks.
Please provide the following information to refer yourself or someone you know.
Get in touch to request a paper copy of this form.
Omega reserves the right to refuse a referral for any reason whatsoever and at its sole discretion, without providing justification or explanation, to the maximum extent permitted by applicable law.
