Chatterbox Action Against Loneliness
Friendly telephone chat

Free telephone befriending for older people who enjoy a chat. We find out your interests and carefully match you to one of our DBS-checked and trained volunteers. Your befriender will call once a week at a time that suits you both for a friendly chat.

Our Chatterbox clients tell us the calls are often the highlight of their week. Here’s what three Chatterbox clients say:

How to get in touch

If you are interested in Chatterbox or would like to volunteer as a telephone befriender please get in touch.

Please note that referrals are temporarily closed due to the extremely high levels of demand for our service. The pandemic has had a severe impact on our vulnerable client group resulting in an almost tripling of Chatterbox referred clients. We are working hard to recruit and train more befrienders to help us deal with this demand and the expected growth over the next year. This is a temporary measure that will allow us to scale up to meet the demand.

We closed referrals on Friday 10 June, and we will be reviewing the situation over the coming weeks. When we do, we will reopen our referral form. If you made a referral or had a referral triaged before Friday 10 June, don’t worry, our Chatterbox Coordinators are working hard to process all referrals received before this date. Thank you for your understanding.