Our History

Omega was founded in 2007 by a senior end-of-life clinician. We have helped to deliver a number of ground breaking, nationally significant initiatives including the NIACE Community Learning Innovation Fund Family Carer Community Learning Support Project and the Department of Health-funded Caring with Confidence programme which offered facilitated group sessions throughout the country. We have worked with elderly family caregivers since 2009 and began tackling loneliness in later life in 2011. Our clients have always had a key role in helping to shape programme development.

In 2012, following conversations with older caregivers and bereaved former carers including members of Omega Meeting Point Support groups who were struggling to get to sessions owing to frailty, poor health or caring responsibilities, we launched the Chatterbox Action Against Loneliness programme. Chatterbox is an enhanced telephone befriending project building on the self-help and peer support ethos of our facilitated group sessions and other face-to-face activity. Heavily reliant on talented volunteers, Chatterbox has won multiple awards and broadened our reach to keep more vulnerable elderly people connected and living well.

The idea for our pen pal befriending programme came from a PhD student called Louise who saw how her Nan, who was seriously ill, was given a huge boost from a regular letter from a close friend. Louise wanted more people to have the same positive experience. She approached us with the idea in 2017 and we developed A Letter from Louise, a fully safeguarded pen pal programme, as a sister project to Chatterbox.

The work we do has personal meaning for many of us. Most colleagues have had personal or professional experience of the issues faced by our clients. Together with our beneficiaries, supporters and delivery partners we have developed practical responses to help clients who do not have support from their family or a robust social network.

Our community focus, experience developing end-of-life support and tackling loneliness, complementary programmes, strong connections with partners, and our committed and talented colleagues continue to help us to develop programmes and initiatives that respond to the needs of our clients.